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Mounaim Lamouni
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Mounaim Lamouni

AI coach & trainer in Dubai

Refund Policy

Last updated: 2026-10-18

Courses: 14-day refund, no questions asked. Coaching: 14-day refund on unused sessions, no questions asked. Digital downloads: all sales final.

Courses: UAE HR AI Operating Kit

14-day refund, no questions asked: not for you? Email hello@monipathos.com within 14 days of purchase for a full refund.

Courses: HR Team Company Licence

14-day refund, no questions asked: if it's not right for your team, email hello@monipathos.com within 14 days of purchase for a full refund.

1:1 AI Coaching (all plans)

14-day refund on unused sessions, no questions asked. If coaching isn't right for you, email hello@monipathos.com within 14 days of purchase and you'll get a full refund for every session you haven't used. No questions asked. You can reschedule free with at least 24 hours' notice.

Digital Downloads

Digital download: all sales final. If you have any trouble opening a file, email hello@monipathos.com and I'll sort it out.

Free AI Clarity Call

The clarity call is free of charge. No payment or deposit is required to book it.

Corporate Training

Cancellation and rescheduling terms are defined in the proposal. Deposits may be non-refundable once preparation has started. Custom materials, travel, venue, and third-party costs may be non-refundable.

Speaking and Event Hosting / MC

Booking deposits may be required. Cancellation terms depend on event date, preparation work, and travel commitments. Travel and accommodation costs may be billed separately.

How to Request a Refund

Email hello@monipathos.com within 14 days of purchase, from the address you bought with. No reason needed. For coaching, the refund covers every session you haven't used. Refunds are typically processed within 5–10 business days to the original payment method. Corporate training and speaking refunds follow the terms in your proposal.

Exceptions

We understand that exceptional circumstances arise. If you have a situation not covered by this policy, please contact us and we will do our best to accommodate your request on a case-by-case basis.

Questions about this policy? Contact us